Download
Choose the download for your operating system above and save the support application to your computer.
Official Those Computer Guys Remote Support
Let’s get you connected.
Download the secure support application, run it, and provide the displayed ID to your Those Computer Guys technician.
Choose your computer
Windows • macOS • Ubuntu Linux • Secure technician-assisted connection
You stay in control
Access begins only after you approve it.
Your technician cannot access your computer until you accept the connection request on your screen.
Simple remote support
Three steps. No guesswork.
Follow these steps while you are working with a Those Computer Guys technician.
Run
Open the downloaded file and follow any prompts from your operating system to run or install the support application.
Connect
Give your technician the displayed ID, then click Accept when the connection request appears.
Before you connect
Were you expecting this support session?
Only download or run remote-support software when you are actively working with a Those Computer Guys technician. We will never ask you to grant remote access because of an unsolicited pop-up, unexpected email, or cold phone call.